McDonald's

Reviews about McDonald's

• 3 / 5

  By Joseph C
  Service is good compared to other locations I have been to. Food is OK.
  December 14, 2016
• 1 / 5

  By Jon Tomko
  I don't usually write reviews unless the service is really good or really bad. This place is the poster child for the anti $15/hr debate. So I go to pick up dinner on a very busy evening for me and my family. I ordered a fairly simple order, so I thought, two sandwiches, two fries, a happy meal for a boy, and two all-day breakfast-items. I complete my order and proceed to the pay window.
  
  At the pay window, I show the cashier my McDonald's app with a bar code to scan for a coupon. She scans, it doesn't work. Scans again, nothing. She mentions something about "they've been working on the computers" and tries to manually enter the discount. Then she just walks away without saying anything. Odd. Someone comes to the register and does something and never acknowledges me. Odd. She comes back and says "card". Huh? "Card. I need your credit card." I hesitantly hold my card up while I ask "so what's the total?" She grabs the card from me and swipes it without acknowledging g my question. I ask again, what was the total? Because at this point I still don't know my total, if the coupon worked or not. She says "oh I dont know". So she grabbed my card and swiped it without telling what my total was. Strike one.
  
  She looks at the receipt as if it's the first one she's ever seen. Seriously, it took her forever to read it and find out that the manager did get the coupon to work. Ok, I'm a little less upset about the card thing. I pull up to the pick up window. For as long as I spent at the pay window, I though for sure my order would be ready. Nope. As soon I get there, they inform me that they had to pull my order. "Pleas pull into a space and we'll bring it out to you". Ok. This is a little irritating but it happens. I get it. Still cool...kind of.
  
  I pulled into a parking space. I wait. I wait. I see 1, 2, 4 cars also get "pulled". I wait some more. Then I see 3, 2, and 1 all get their orders. So welts on a last in, first out basis. Great. I finally get my order and a half-assed apology for the wait. Whatever. I check my order because I really didn't have the time to wait any longer. No happy meal. I holler out the window before the runner gets inside that they forget the happy meal. Didn't hear what she said. I waited. Strike 2.
  
  She brought the happy meal out. I was seriously considering going in to talk to the manager because this has been the worst order yet. I mean, every aspect, except the actual ordering was horrible. I decide I don't have time and we have to go. Half way home o decide to let my son start eating. I hand him his happy meal and hear a loud groan from the back seat. "Daaaaaaad. We have to back. I got Barbie!" Strike 3.
  
  So, needless to say, I was very disappointed with my experience at the Ellwood city McDonald's. I understand that everyone has a bad day once in while. But this experience is more indicative of piss-poor management. I will go out of my way to never go there again.
  November 02, 2016
• 1 / 5

  By David Grinnen
  Unbelievable that the hot chocolate machine is broken for 4days. Poor management !!
  October 31, 2016